Athens Regional Health System

Appointment FAQ

Thank you for choosing Athens Regional Rehabilitation. We believe in the team approach to rehabilitation. That team includes you, your therapists, physician, caregiver and, at times, other community supports.

You are the most important member of the team. Your active participation in therapy and follow-through with the recommended home exercise/activity program and discharge plan is vital to achieving success. Please let your therapist know if you have any questions or concerns as they involve you in your rehabilitation program.

Frequently Asked Questions

What are the attendance and cancellation policies?
It's very important you arrive on time for your scheduled appointments. If you will be late, call ahead to see if your therapist can still see you without inconveniencing our other patients.

Your consideration of other patients is also requested when canceling appointments. To help us meet other patients' needs, cancel 24 hours in advance when possible. Athens Regional Rehabilitation has a voicemail where you can leave messages from 5 p.m. to 8 a.m. after our office closes. Call us at 706-475-3511.

What do I need for my appointment?
Arrive 30 minutes early for your first appointment. This will allow you time to provide us with important information. You should bring the following things with you to your appointment:

  • Your prescription/referral form
  • Insurance card and picture ID
  • Medication list
  • Any other information that might be helpful including questionnaires we may have sent?

What if I have billing questions?
Our Business Office handles all billing and insurance issues. Let us know if you have any questions or concerns and we will assist you in contacting a financial counselor. Contact them directly at 706-475-3520.

Where is Athens Regional Rehabilitation located?
Athens Regional Rehabilitation is on the first floor of the Medical Services Building, on the Athens Regional Medical Center campus. The Medical Services Building is on King Avenue behind the hospital.

What are the business hours?
Monday through Thursday
7:30 a.m. to 6 p.m.

7:30 a.m. to 4:30 p.m.

If you need an appointment at other times, speak with the office staff. We will make every effort to meet your scheduling needs.

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